Shipping & Delivery

How We Deliver

We partner with Pakistan's most trusted and reliable courier services to ensure your order reaches you safely and on time.

• TCS
• Leopard Courier
• Pakistan Post (selected areas)

The courier assigned to your order depends on your delivery location and the fastest/most reliable route available at the time.

Delivery Timeline

Most orders are delivered within 3–7 business days across Pakistan after dispatch.

• Major cities (Lahore, Karachi, Islamabad, Faisalabad, etc.): usually 3–5 business days
• Other cities & towns: 4–7 business days
• Remote areas: may take up to 7–10 business days

Note: Delivery times may be longer during public holidays, extreme weather, or high-volume sale periods.

Cash on Delivery (COD)

We currently offer Cash on Delivery only across Pakistan.

• You pay the full amount (including any shipping charges) in cash when your order is delivered.
• No advance online payment is required.
• Every order is personally confirmed via phone call before dispatch — this helps us verify details and prevent any delivery issues.

Shipping Charges

Shipping fees (if applicable) are clearly communicated during your order confirmation call.

• Many orders qualify for free or low-cost delivery — final charges depend on location, order value, and courier.
• We aim to keep delivery affordable for everyone.

Tracking Your Order

Once your order is dispatched, you will receive a tracking number via SMS or WhatsApp (from the courier service).

You can track your package directly on the courier's website or by contacting our support team.

What If There's a Delay or Issue?

If your order is delayed beyond the expected time or you face any delivery-related issue:

• Contact us immediately via WhatsApp or call: +92 317 466 9233
• We'll track it for you and resolve the matter as quickly as possible.