Returns & Exchanges

Our Exchange Policy

We offer a 14-day exchange window from the date of delivery. This allows you to exchange an item if it doesn't fit perfectly or if you'd prefer a different color.

Please note: We currently do not offer cash refunds — only exchanges for size or color.

Eligibility for Exchange

• The item must be requested for exchange within 14 days of delivery.
• Item must be unworn, unwashed, and in original condition.
• All original tags, labels, and packaging must be attached and intact.
• The product should not show any signs of wear, damage, or alteration.
• Exchange is only available for size or color changes (subject to stock availability).

How to Request an Exchange

1. Contact us within 14 days of receiving your order via WhatsApp or call: +92 317 466 9233.
2. Provide your order number and tell us which item(s) you'd like to exchange (and for what size/color).
3. Our team will guide you and confirm if the requested size/color is available.
4. Pack the item securely in its original packaging (with tags attached).
5. Send the item back using the courier of your choice (we recommend TCS or Leopard for reliability).
6. Once we receive and inspect the returned item, we'll ship your exchange order.

Who Pays for Return Shipping?

• Customer pays for the return shipping cost (unless the item received was defective, damaged, or incorrect — in which case we cover it).
• The shipping cost for the new exchanged item is usually covered by us (we'll confirm during the process).

Important Notes

• Exchanges are subject to stock availability — we cannot guarantee the exact size/color will be in stock.
• Sale/final sale items are generally not eligible for exchange (unless defective).
• We inspect every returned item. If it doesn't meet our condition requirements, the exchange may not be processed.